Taste Restaurantgroup uses Reporter for freezer monitoring

Taste Restaurantgroup uses Reporter for freezer monitoring
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What is the ideal temperature for a cold room?

Taste Restaurantgroup is the parent organisation of Black Smoke, Monroe and Appelmans, among others. To monitor the cold rooms in these restaurants, Taste uses Reporter for reliable temperature monitoring.

Food in the bin = money down the drain

Taste uses Reporter in their cold rooms and freezer cells. They purchased the temperature monitoring system after they had problems in the past with broken down refrigerators.

"Before we had Reporter, we had two instances where a cold room had failed. Unfortunately, we only discovered this a few days later which meant that the contents of the refrigerator were absolutely unsalvageable. We had to dispose of a gigantic amount of food. Sadly, that's like throwing money in the bin."

For Taste, the additional temperature logs that Reporter creates are a handy added benefit for HACCP compliance.

A Reporter mounted near three industrial freezers

Fire!

Reporter sends an alarm notification via SMS, voice call or email when the temperature threshold you set is exceeded. Since putting Reporter into use, Taste has experienced several incidents where the refrigeration system became too warm because of a technical problem. Each time, they correctly received an alarm notification and the situation could soon be remedied.

This proves how Reporter is perfectly capable of solving such issues, but one incident was especially fiery.

"Three weeks ago, we had a fire in the freezer - we didn't even know that could happen! If we had not received an alarm notification from Reporter, the situation could have escalated enormously. We got there very quickly and a refrigeration technician came by the same day. Reporter has certainly already more than paid for itself."

Black Smoke restaurant

Got any burning questions?

Are you also looking for a handy plug & play sensor module to monitor temperature in your freezer and cold store? If so, do not hesitate to contact us, we are happy to help you out!

The ease of Reporter: Sumaq's a fan!
21/02/2024 - Jonathan Sercu
Appelmans restaurant
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